Simplified Tech Solutions

01Questions

Questions small business owners actually ask

Simplified Tech Solutions provides professional website design and remote IT support for small businesses in Central Alabama. These are the questions that come up most often before that work begins.

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02FAQ

Working with Simplified Tech Solutions

01
What does Simplified Tech Solutions actually do?
Simplified Tech Solutions provides professional website design and remote IT support for small businesses in Central Alabama. Remote Technology Support handles day-to-day Windows, Microsoft 365, email, software, and application issues. Website design, maintenance, domains, DNS, and implementation work are handled separately through STS website services.
02
Do I need to understand technology before working with STS?
No. You are the expert on your business; STS is responsible for translating that into technology. Discovery is a conversation about your customers, services, and goals — not about hosting, DNS, or software.
03
What is Business Discovery?
Business Discovery is a structured conversation held before anything is designed or built. It documents your business goals, services, customers, market, existing technology, and how inquiries reach you. The resulting written blueprint is reviewed and approved by you, and the implementation follows it.
04
How much does a small business website cost?
The fixed-scope Starter Business Website is starting at $2,995. Larger website projects are quoted after Business Discovery because scope can vary by page count, content, forms, integrations, timeline, and customization. Discovery documents those needs before STS recommends the right path.
05
Why are some services quoted after Business Discovery?
Website projects can vary widely in scope. Business Discovery helps STS understand your business, goals, content, current tools, access needs, timeline, and integrations before recommending the right path and preparing a quote.
06
Is the Starter Business Website custom software?
No. The Starter Business Website is a fixed-scope website package. It does not include booking systems, payments, ecommerce, portals, databases, automations, CRM setup, or custom backend functionality.
07
Can I add advanced features later?
Yes. Advanced features can be reviewed after the website foundation is in place and quoted separately when appropriate.
08
How long does it take to build a business website?
Timelines are set once the scope is documented in Discovery. The larger variable is usually how quickly business information, content, and approvals come back, so the schedule is agreed with you as part of the blueprint rather than promised in advance.
09
Do I need to provide all of the website content?
No. Most business owners do not have website content sitting ready, and being asked for it is a common reason projects stall. Discovery captures the information in conversation, and it is written up for your review and approval.

03FAQ

Websites, forms, and CRM

01
Can STS replace my existing website?
Yes. Replacing an outdated site is common work. Discovery establishes what the current site does and does not do for the business, and anything worth keeping is carried forward deliberately rather than discarded by default.
02
Can you build a website if I only have a Facebook page?
Yes. A social page is somebody else's platform, with limited control over how your business appears and how customers reach you. STS can build a website that clearly explains what you do and gives customers a direct way to contact you, while your social presence continues alongside it.
03
Can my website capture customer information?
Yes. STS designs the intake form around what you actually need to know before you can help a customer, and confirms that every submission reaches a defined destination with a defined next step.
04
Can website leads go into a CRM?
Yes, where a CRM is appropriate for the business. The workflow — inquiry, response, quote, booking, follow-up — is mapped and agreed first, then the CRM is configured to match it and connected to the website form.
05
Can you build customer intake forms?
Yes. Business intake forms replace the repeated back-and-forth of collecting the same details by phone and email, and give the business one consistent record of every new inquiry.
06
Can you audit my existing website?
Yes. A website audit reviews what the site says about your business, how it behaves on a phone, whether search engines and AI systems can read it, and whether a visitor who wants to hire you can easily do so. You receive prioritised written recommendations.

04FAQ

AI search and visibility

01
What is an AI-ready website?
An AI-ready website is structured so that search engines and AI answer systems can accurately understand the business: what it does, who it serves, where it works, and how to contact it. In practice that means clear written content, semantic HTML, accurate structured data, unique metadata, a sitemap, and crawler accessibility.
02
Will an AI-ready website make ChatGPT recommend my business?
No. Nobody can guarantee placement, ranking, citation, or recommendation by an AI system, and STS will never claim otherwise. What an AI-ready website does is improve the technical and content foundation those systems use to understand a business accurately.
03
Does this replace normal SEO?
No. AI Search Readiness is an additional layer on top of traditional search work — technical SEO, local search, your Google Business Profile, content quality, performance, accessibility, and mobile usability all still matter.

05FAQ

Service area

01
What areas does Simplified Tech Solutions serve?
STS serves small businesses throughout Central Alabama, including the Birmingham and Shelby County areas. Technology Support is delivered remotely for business customers. STS does not provide on-site support.
02
Do you work with businesses outside Alabaster?
Yes. Alabaster is the home base, but STS works with small businesses across Central Alabama. Technology Support is business-only and remote-only; website projects are handled under their own approved scope.
03
What does Remote Technology Support cover?
Remote Technology Support covers Windows, Microsoft 365, business email, software, and application issues, including software installation and update help, on business computers. STS does not provide personal or home-computer support, vendor-side account administration, on-site visits, hardware repair, or Wi-Fi and network infrastructure work.

06FAQ

Digital Growth Services

01
What happens on launch day?
Launch follows a documented checklist rather than being the last hour of development. The domain is connected, security certificates are verified, canonical URLs, robots.txt and the sitemap are validated, then navigation, forms and mobile behavior are tested before the site is confirmed live.
02
Will my current search visibility survive a new website launch?
That is exactly what the launch process is designed to protect. Canonical URLs, robots rules and the sitemap are validated as part of every launch so search engines can find the new site correctly. No one can guarantee rankings, but an improvised launch is one of the most common reasons visibility is lost.
03
Does the launch service include ongoing maintenance?
No. Website Launch and Production Deployment covers putting the site live correctly and verifying it. Ongoing maintenance, redesign and content rewriting are separate work, are handled through website-care plans. Remote Technology Support is a separate, request-based service for business computer issues.
04
Is Google Search Console the same thing as SEO?
No. Search Console is the tool Google uses to report on your site: whether pages are indexed, which searches show them, and whether there are crawl problems. Setup gives you that visibility. Ongoing SEO management, content creation and technical remediation are separate work.
05
Do I need a Google account for Search Console?
Yes. The property is verified inside your own Google account so the business owns it. STS carries out the verification, sitemap submission and initial review, but the account and the data stay with you.
06
Will you manage my SEO after setup?
Search Console setup does not include ongoing SEO management. It delivers a verified property, a submitted sitemap and an initial health review, so any later SEO work starts from real data rather than assumptions.
07
What can I actually see in Google Analytics once it is set up?
How many people visit, how they found you, which pages they read, and which actions they complete — contact form submissions, Business Discovery requests and call-to-action clicks. Those actions are configured and tested during setup so the numbers reflect real business activity.
08
Does analytics setup include monthly reporting?
No. Setup covers configuration, event and conversion tracking, testing and verification. Ongoing monthly reporting, marketing consulting and SEO optimization are separate services.
09
Who owns the analytics account?
You do. Analytics is configured inside your own Google account, so the property and every piece of data collected remain the property of the business.
10
Is my advertising budget included in the Google Ads setup?
No. Advertising spend is paid directly to Google from your own Google Ads account and is separate from the setup work. STS builds the campaign, the keyword strategy, the ad copy and the conversion tracking, then launches it.
11
Do you manage the campaign after it launches?
Campaign setup includes launch and an initial performance review. Monthly campaign management, ongoing optimization and budget management are not included and are available separately.
12
How do I know whether the ads are working?
Conversion tracking is configured before the campaign goes live, so results are measurable from the first day. Pairing the campaign with Google Analytics 4 shows what happens after the click, not just how many clicks were bought.

Keep reading

Where to go next

Next step

Website projects begin with understanding your business.

For website projects, Business Discovery is a structured conversation about your business. Remote Technology Support is available separately on request.

Start Your Business Discovery

No obligation. Nothing is purchased or built until Discovery is complete.

Service area
Central Alabama
Format
Guided conversation