Simplified Tech Solutions

Legal

Accessibility Statement

Our commitment to keeping this website usable by everyone.

Pending final publication

This document is provided as a draft. The following items are still awaiting final business approval and will be updated before the policy takes effect:

  • Effective Date: To Be Determined
  • Website URL: Pending publication

Effective Date: To Be Determined

Simplified Tech Solutions ("STS," "we," "our," or "us") is committed to making our website and digital services accessible to as many people as reasonably possible.

We believe technology should be inclusive and usable regardless of ability or the assistive technologies a visitor may rely upon.

Accessibility is an ongoing part of our design and development process—not an afterthought.

Accessibility Standards

STS strives to design and maintain its website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA wherever practical.

Our goal is to create a website that is:

  • Perceivable
  • Operable
  • Understandable
  • Robust

These principles guide the development of every public-facing page.

Our Design Philosophy

Accessibility is integrated into the STS Website Development Framework.

Whenever practical, we design websites that are:

  • Easy to read
  • Easy to navigate
  • Keyboard accessible
  • Mobile friendly
  • Compatible with modern browsers
  • Compatible with common assistive technologies

Accessibility should improve the experience for every visitor.

Accessibility Features

Our website is designed with features including:

  • Semantic HTML
  • Keyboard navigation
  • Logical heading structure
  • Descriptive page titles
  • Alternative text for meaningful images
  • Sufficient color contrast
  • Responsive layouts
  • Clearly labeled forms
  • Consistent navigation
  • Visible keyboard focus indicators

As the website evolves, additional accessibility improvements may be introduced.

Continuous Improvement

Accessibility is an ongoing process.

We regularly review our website and make improvements as:

  • New content is added
  • New features are developed
  • Technology evolves
  • Accessibility standards are updated

Our goal is continual improvement rather than one-time compliance.

Third-Party Content

Some areas of our website may rely on third-party services or embedded content.

Examples may include:

  • Scheduling platforms
  • Maps
  • Videos
  • Forms
  • Client portals

While we encourage accessibility from all providers, we cannot guarantee the accessibility of third-party content that we do not control.

Need Assistance?

If you experience difficulty accessing any portion of our website or require information in an alternative format, we encourage you to contact us.

We will make reasonable efforts to provide the information or assistance you need.

Feedback

We welcome accessibility feedback.

If you encounter an accessibility issue, please let us know.

Helpful information includes:

  • The page where the issue occurred.
  • A description of the issue.
  • The device and browser being used.
  • Any assistive technology being used, if applicable.

Your feedback helps us improve our website for everyone.

Contact Information

Questions or accessibility requests may be directed to:

Simplified Tech Solutions

Future Commitment

As STS continues to grow, we remain committed to improving accessibility across:

  • Our public website
  • Business Discovery (Rae)
  • Client Portal
  • Technology Support resources
  • Future digital services

Accessibility will remain a core requirement of the STS Business Operating System.

Guiding Principles

  • Accessibility benefits everyone.
  • Inclusive design creates better experiences.
  • Accessibility is built into the process—not added afterward.
  • Every visitor deserves a professional, respectful, and usable experience.

Version History

Version 1.0

Initial Accessibility Statement for Simplified Tech Solutions.

This statement reflects STS's commitment to designing and maintaining accessible digital experiences in alignment with the STS Business Operating System and the principles of WCAG 2.2 Level AA.