Privacy Policy

Scope

This Privacy Policy applies to:

• The STS Website
• Business Discovery (Rae)
• Client Portal
• Technology Support Requests
• Communications with STS
• Future STS online services unless otherwise stated

Information We Collect

Depending on how you interact with STS, we may collect:

Contact Information

• Name
• Business Name
• Email Address
• Phone Number
• Business Location
• Message or Service Interest

Business Information

Information voluntarily provided during Business Discovery, including:

• Business description
• Industry
• Services
• Goals
• Service area
• Business challenges
• Technology currently in use

Project Information

Information related to active client projects, including:

• Business Blueprints
• Website requirements
• Project documentation
• Approval history
• Revision history

Uploaded Assets

Clients may upload files including:

• Logos
• Brand guidelines
• Images
• Videos
• Marketing materials
• Existing website assets
• Documents

These assets remain associated with the client project.

How We Use Your Information

We use information to:

• Provide website design, website care, and related website services.
• Complete Business Discovery.
• Generate Business Blueprints.
• Design and develop websites.
• Provide Technology Support.
• Respond to inquiries.
• Improve our services.
• Communicate project updates.
• Maintain project documentation.

We use only the information necessary to provide our services.

Business Discovery (Rae)

Business Discovery is designed to better understand your business.

Information collected through Rae may be used to:

• Understand your business goals.
• Recommend website and related service options.
• Generate Business Blueprints.
• Prepare consultations.
• Improve project planning.

Rae does not make business decisions on your behalf.

Business recommendations are reviewed by STS before implementation.

Client Portal

Clients may access a secure Client Portal.

The Client Portal may contain:

• Business Blueprints
• Uploaded Assets
• Website Previews
• Project Progress
• Approvals
• Revision Requests

Clients may access only their own project information.

Technology Support

Technology Support requests may include information necessary to diagnose and resolve technical issues.

Examples include:

• Device information
• Operating system information
• Software versions
• Error messages
• Support history

STS collects only information reasonably necessary to provide support.

Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember preferences.
• Measure website performance.
• Improve user experience.

You may disable cookies through your browser settings, although some website features may function differently.

Analytics

STS may use website analytics tools to better understand website usage.

Analytics data may include:

• Pages visited
• Time on site
• Device type
• Browser type
• General geographic region

Analytics are used to improve our website and services.

We do not use analytics to identify individual visitors.

Contact Forms and Form Providers

Some websites built or operated by STS use third-party form providers, including Formspree or similar services, to process contact form submissions. Submissions may include information a visitor voluntarily provides, such as name, email address, phone number, message, or service interest.

Information submitted through those forms is handled according to the policies of the applicable provider as well as this Privacy Policy.

Measurement and Advertising Tools

When included in an approved scope, STS may configure tools such as Google Analytics 4, Google Tag Manager, Google Search Console, Google Ads, or related services to support website measurement, search visibility, conversion tracking, or advertising activity.

These tools may collect usage, interaction, device, browser, referral, or conversion-related data according to the policies and settings of the applicable third-party provider. Not every tool is active on every website.

Third-Party Services

STS may use trusted third-party services to operate our business.

Examples may include:

• Website Hosting and Platform Providers
• Form Providers
• Business Scheduling
• Project Management
• Email Delivery
• Analytics and Advertising Platforms
• Cloud Storage

These providers receive only the information necessary to perform their services.

Data Security

STS takes reasonable administrative, technical, and organizational measures to protect client information.

Examples include:

• Encrypted connections (HTTPS)
• Secure authentication
• Role-based access controls
• Secure cloud infrastructure
• Access logging
• Regular software updates

No internet transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

STS retains information only as long as necessary to:

• Provide requested services.
• Maintain project history.
• Meet legal obligations.
• Resolve disputes.
• Improve future services.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Rights

Depending on applicable law, you may request to:

• Access your information.
• Correct inaccurate information.
• Request deletion of information.
• Request a copy of your information.
• Withdraw consent where applicable.

Requests may be submitted using the contact information below.

Services Intended for Businesses

Simplified Tech Solutions provides website design and Remote Technology Support services primarily to businesses and business owners.

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that such information has been submitted, we will take reasonable steps to delete it.

Policy Updates

STS may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

The Effective Date at the top of this page indicates the most recent revision.

Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

Contact Us

Questions regarding this Privacy Policy may be directed to:

Simplified Tech Solutions

• Website: https://www.getsimplifiedtech.com
• Email: contact@getsimplifiedtech.com

Guiding Principles

At STS, privacy is built on three principles:

• We collect only the information necessary to provide our services.
• We protect client information using reasonable security practices.
• We respect your trust and treat your business information as confidential.

Version History

Version 1.0

Effective October 2, 2026.

Initial Privacy Policy for the STS Business Operating System. This policy covers the STS website, Business Discovery (Rae), Client Portal, Technology Support services, and related online business operations.