01How It Works

A documented process, followed the same way every time.

You should know what happens next at every stage. Each step has a purpose, and you approve the documentation before implementation begins.

01
Meet Rae
A guided conversation begins. Rae asks about your business — not about technology.
02
Business Discovery
Your business, your customers, and your goals are documented in your own words.
03
Business Blueprint
Discovery becomes a written specification you review and approve before anything is built.
04
Website Development
Implementation follows the approved blueprint. Nothing is invented along the way.
05
Quality Assurance
The implementation is reviewed against the documentation before it is considered complete.
06
Launch
Your business foundation goes live with the documentation that produced it.
07
Website Care After Launch
The relationship continues. Your website is maintained under the website-care plan you choose. Remote Technology Support is available separately, on request.

02What to expect

Three things that stay true throughout.

Plain language
You are never asked to learn technical terminology. You describe your business in your own words.
You approve before we build
Implementation does not begin until you confirm the documentation accurately represents your business.
No assumptions
Where information is missing, we ask. Discovery exists to eliminate guesswork before implementation.

Next step

The process begins with a conversation about your business.

Business Discovery is the first step of the Business Foundation process — and the first place you get value from it.

No obligation. Nothing is purchased or built until Discovery is complete.